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Development Bank of the Philippines

  • Personal
  • Corporate
  • Development Financing
  • Trust Banking
    • Trust Banking for Institutional Clients
    • Trust Banking for Individual Clients
  • Treasury
  • CSR
  • Online Banking
    • DBP Online E-Commerce (DBP OnE)
    • DBP EC Banking
    • DBP Digital Banking Portal
    • eGOV (Philhealth, Pag-ibig)
    • BIR e-Payment
    • EPS Registration
Advisories
— Holiday Advisory (Observance of Eid al-Fitr – March 20, 2026). Read here.
— Advisory on System Maintenance (March 8, 2026). Read here.
— Advisory on New Commercial Checkbook Fee. Read here.
— Client Advisory – Trunkline Services Restored. Read here.
— Client Advisory – Temporary Trunkline Service Disruption. Read here.
— DBP OnE is now Live!. Read here.
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Home > Privacy Statement

Privacy Statement

Welcome to the Development Bank of the Philippines’ Corporate Web Site. Here, you can get to know us—our vision and mandate—and find information on our products and services. You can check out our loan processes, look at career opportunities, or use other value-added services.

We are interested in you, as well as in providing security for whatever personal information you might supply to us when you visit this site. Our goal is to protect your information on the Internet in the same way that we protect it in all the other ways we interact with you: in branches, at ATMs, and on the phone.

We respect and protect your privacy. We also highly value your trust in us to keep your information secure. Hence, we present the key principles that guide our service:

  • We will ensure the security and confidentiality of any information our customers share with us.
  • We will limit the collection and use of customer information to the minimum.
  • We will permit only authorized employees, who are knowledgeable in the handling of customer information, to have access to that information.
  • We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, have been authorized by the customer, or are required by law.For purposes of credit reporting, verification and risk management, we will exchange information about our customers with reputable reference sources and clearinghouse services.
  • We will not use or share – internally or externally – personally identifiable medical information for any purpose other than the underwriting or administration of a customer’s policy, claim or account.

Personal Banking

  • Deposit Products
  • ATM Services
  • Fund Transfer Services
  • Fund Transfer / Remittance Services
  • DBP EC Banking
  • Special / Other Services

Corporate and Institutional Banking

  • Investment Banking and Capital Markets
  • Trade Products and Services
  • DBP Digital Banking Portal
  • Electronic Banking
  • Rediscounting Line Facility for Financial Institutions

Development Lending

  • Infrastructure and Logistics
  • Micro, Small and Medium Enterprises
  • Environment and Climate Change
  • Social Services & Community Development

Transparency and Governance

  • Certified Fixed Income Market Salesmen
  • Citizen’s Charter
  • Corporate Governance
  • Corporate Governance Scorecard
  • DBP Transparency Seal
  • Ease of Doing Business
  • Financials and Investor Information
  • Performance Governance System
  • Published Balance Sheet

Disclosures

  • DBP Data Privacy Notice
  • Gender and Development Corner
  • Principles for Responsible Banking Self-Assessment Report
  • Second Report under UNEP’s Principles for Responsible Banking
  • Third Report under UNEP’s Principles for Responsible Banking

Downloadables / Client Survey

  • Customer On-Boarding Forms
  • DBP Client Satisfaction Measurement (CSM)
Freedom of Information DBP Performance Governance System Philippine Deposit Insurance Corporation A Proud Member of BancNet

The Development Bank of the Philippines (DBP) is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries and complaints, please visit your branch of account, email customerservice@dbp.ph, contact the BSP Financial Consumer Protection Department at telephone number (02) 708-7087, email consumeraffairs@bsp.gov.ph or access the BSP Customer Assistance Management System(CAMS) Chatbot by sending an SMS to 021582277 (for Globe subscibers only) or visiting the BSP Facebook Page.

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