Advisories
Extended Banking Hours for the 2023 Annual Income Tax Filing Deadline. Read here.
Advisory to the Public Against Vishing Attacks. Read here.
Advisory to the Public Against Illegal Solicitation. Read here.
National Observances for the Month of March. Read here.
Advisory on Clickable Links in E-mails or SMS. Read here.

Contact Us


Head Office : Sen. Gil J. Puyat Avenue corner Makati Avenue, Makati City, Philippines
Mailing Address : P.O. Box 1996 Makati Central Post Office 1200 Makati City, Philippines
Trunk Line : (632) 8-818-9511
Customer Service Hotline : 8-683-8324
E-mail : customerservice@dbp.ph

DBP customers may file their feedback and complaints – Mondays thru Fridays, 8:30 a.m. to 5:30 p.m., through the following contact details:

DBP Customer Experience Management Department
7th Floor, Development Bank of the Philippines
Sen. Gil J. Puyat Avenue corner Makati Avenue
Telephone Numbers: (02) 8-818-9511 local 2750
Email: customerservice@dbp.ph

24/7 ATM Hotline
(02) 8818-9511 locals 2580 and 2542
(02) 8812-6378 (direct line)
1-800-10-3278888 (Domestic Toll Free Number)
Email: customerservice@dbp.ph

Procedures for filing a complaint: English l Tagalog

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