Advisory on Clickable Links in E-mails or SMS. Read here.
Electronic Services Consumer Awareness Program. Read here.
New ATM card transaction limits and fees. Read here.
Anatomy of a Phishing Email. Read here.
Advisory on Vishing. Read here.

Contact Us

Head Office : Sen. Gil J. Puyat Avenue corner Makati Avenue, Makati City, Philippines
Mailing Address : P.O. Box 1996 Makati Central Post Office 1200 Makati City, Philippines
Trunk Line : (632) 8-818-9511
Customer Service Hotline : 8-683-8324
E-mail :

DBP customers may file their feedback and complaints – Mondays thru Fridays, 8:30 a.m. to 5:30 p.m., through the following contact details:

DBP Customer Experience Management Department
7th Floor, Development Bank of the Philippines
Sen. Gil J. Puyat Avenue corner Makati Avenue
Telephone Numbers: (02) 8-818-9511 local 2750

24/7 ATM Hotline
(02) 8818-9511 locals 2580 and 2542
(02) 8812-6378 (direct line)
1-800-10-3278888 (Domestic Toll Free Number)

Procedures for filing a complaint: English l Tagalog