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Home > Advisories > Advisory to the Public Against Vishing Attacks

Advisories

Advisory to the Public Against Vishing Attacks

March 11, 2024March 11, 2024

DBP has been made aware that unscrupulous individuals are pretending to be authorized officers of the Bank and are trying to target our clients and partners through voice phishing (vishing) scams to solicit cash/money.

Vishing, or voice phishing, is a deceitful tactic employed by fraudsters who impersonate legitimate organizations to extract sensitive information from you.

Please be informed that DBP does not solicit money and or request clients to provide user account, account number credentials, or seek financial requests over the phone.

Should you encounter such attempts, please report it immediately to our Customer Experience Management Department via customerservice@dbp.ph or directly to your branch banking or relationship officer, for proper handling and investigation.

 

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The Development Bank of the Philippines (DBP) is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries and complaints, please visit your branch of account, email customerservice@dbp.ph, contact the BSP Financial Consumer Protection Department at telephone number (02) 708-7087, email consumeraffairs@bsp.gov.ph or access the BSP Customer Assistance Management System(CAMS) Chatbot by sending an SMS to 021582277 (for Globe subscibers only) or visiting the BSP Facebook Page.

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