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Home > Advisories > Client advisory on the preventive measures against COVID-19

Advisories

Client advisory on the preventive measures against COVID-19

March 10, 2020March 13, 2020

ADVISORY TO OUR VALUED CLIENTS

In the wake of the declaration of a public health emergency over the increasing number of coronavirus disease 2019 (COVID-19) cases in the country, DBP will be undertaking precautionary measures to ensure the health and well-being of our personnel and the transacting public.

1. Alcohol-based sanitizers are provided for your hand hygiene. Please feel free to use it prior to entering the Bank.

2. Anyone who has a fever (37.6 degrees or higher) is urged to go home and seek immediate medical attention or restrict their movement. Other common symptoms of COVID-19 are cough and shortness of breath.

We seek the understanding and full cooperation of everyone, from our employees to our valued clients. Together, let’s do our share to help the world overcome this threat.

Thank you.

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The Development Bank of the Philippines (DBP) is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries and complaints, please visit your branch of account, email customerservice@dbp.ph, contact the BSP Financial Consumer Protection Department at telephone number (02) 708-7087, email consumeraffairs@bsp.gov.ph or access the BSP Customer Assistance Management System(CAMS) Chatbot by sending an SMS to 021582277 (for Globe subscibers only) or visiting the BSP Facebook Page.

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