Home      Contact Us
www.dbp.ph
Login to
 
Development Financing      Products and Services     Press Room     About DBP     Opportunities
 
Name of Respondent :
Address/E-mail :
Telephone/Cellphone No. :
Date Accomplished :
Department/Branch Visited :
How do you rate us? (Please check one for each area listed)
Type of Transaction :        
 
Excellent Very Good Good Fair Poor
1. Services of Our Staff
 
  • Friendliness/Courteousness
  • Provides fast and efficient service/responds in a timely manner to critical incidents
  • Knowledgeable about products and services
  • Proactive/offers alternative products to meet client needs/"walks the extra mile"
  • Professional
  • Technically-Skilled
2. Processing Time
 
3. If applicable, structure of
   credit facilities adequately
   addresses client needs
 
4. Premises and Facilities
   e.g. clean, accessible,
   ballpens readily available
For DBP EC Remit Clients:
Type of TransactionCredit to EC Card   Cash Pick-Up   Door-to-Door
 
Excellent Very Good Good Fair Poor
1. Affordable
2. Competitiveness of Foreign
    Exchange Rate
3. Features/Usefulness/
    Convenience
Excellent Very Good Good Fair Poor
Our Overall Rating
How can we serve you better? (Comments/Suggestions)
ZMMB  
Please enter the code shown above.
 
HEAD OFFICE:

Head Office: Sen. Gil J. Puyat Avenue corner Makati Avenue, Makati City, Philippines

Mailing Address: P.O. Box 1996 Makati Central Post Office 1200 Makati City, Philippines

Trunk Line: (632) 818-9511 to 20/818-9611 to 20

E-mail: info@devbankphil.com.ph
 
Home    |   Development Financing    |    Products and Services    |    Press Room    |    About DBP    |    Opportunities    |    Contact Us    |    DBP Employee's Login
2010 All Rights Reserved Development Bank of the Philippines